Support Center

1. Introduction

Welcome to Skinpal. By using our services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

2. Use of Services

You agree to use our services only for lawful purposes and in accordance with these terms. You must not use our services in any way that may cause harm to us or any other user.

3. Account Registration

To access certain features of our services, you may be required to create an account. You must provide accurate and complete information during the registration process and keep your account information up to date.

4. Rental Process

Our rental process allows you to rent CS2 skins for a specified period. You agree to return the rented skins at the end of the rental period. Failure to do so may result in additional charges.

5. Payment and Billing

All payments for rentals must be made in advance. We accept various payment methods, including credit/debit cards, PayPal, and cryptocurrency. You agree to pay all applicable fees and charges associated with your rental.

6. Termination

We reserve the right to terminate or suspend your account at any time, without notice, for any reason, including if you violate these terms. Upon termination, you must cease all use of our services.

7. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services. Our liability is limited to the amount you paid for the rental.

8. Changes to Terms

We may update these terms from time to time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated terms.

9. Contact Us

If you have any questions or concerns about these terms, please contact us at support@skinpal.com.

1. Information We Collect

We collect information you provide directly to us when you create an account, make a rental, contact customer support, or otherwise communicate with us. This information may include your name, email address, phone number, billing address, and payment information.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, to process transactions, to send you technical notices and support messages, and to respond to your comments and questions.

3. Information Sharing

We may share your information with third-party vendors, service providers, and other partners who need access to such information to carry out work on our behalf. We may also disclose your information if we believe it is necessary to comply with applicable laws or regulations.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no security system is impenetrable, and we cannot guarantee the security of our databases or that information you supply will not be intercepted while being transmitted to us over the Internet.

5. Your Choices

You may update, correct, or delete your account information at any time by logging into your account or contacting us. You may also opt out of receiving promotional communications from us by following the instructions in those communications.

6. Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at support@skinpal.com.

7. Changes to Privacy Policy

We may update this privacy policy from time to time. If we make material changes, we will notify you by email or by means of a notice on our website prior to the change becoming effective.

8. Contact Us

If you have any questions about this privacy policy, please contact us at privacy@skinpal.com.